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Data protection

Privacy Policy

(in accordance with Articles 13 and 14 GDPR)

1. Data Controller

Prime Global Media Ltd.
12 London Road
Morden SM4 5BQ, United Kingdom
Director: Shamin Vogel
Registered in England, Company No: 09595220
VAT No: GB 219598858
E-Mail: sv@primeglobalmedia.com

This Privacy Policy applies to the websites:

and to all personal data processed by Prime Global Media Ltd. in connection with these websites.

 

2. Responsibility for Bookings & Guest Services

Home Office & Service GmbH
Saalfeldner Straße 45
5751 Maishofen, Austria
Phone: +43 (0) 6542 53440
E-Mail: info@home-office-service.at
Company Reg. No: FN 242069 i | VAT No: ATU 57854012

All data processing related to bookings, inquiries, stays, and guest communication is carried out by Home Office & Service GmbH. It acts as an independent controller under the GDPR.

 

3. Data We Collect and Process

a) Access Data / Server Logs
When visiting our websites, technical data (e.g., IP address, browser type, operating system, referrer URL, time of access) is automatically processed. This is required for technical functionality and security (Art. 6(1)(f) GDPR).

b) Contact Form
If you contact us through the website form, we process the information you provide to respond to your request (Art. 6(1)(b) GDPR). Data is stored for a maximum of 12 months.

c) Online Booking System
Bookings are processed via the external system of Home Office & Service GmbH (hosbooking.com). Personal data is handled exclusively by Home Office & Service GmbH. Prime Global Media Ltd. does not act as processor or recipient.

d) Cookies
Our websites use cookies for functional and analytical purposes. On first visit, a cookie banner will appear where you can consent or refuse (Art. 6(1)(a) GDPR).

e) Web Analytics (planned: Google Analytics)
We may use Google Analytics (Google Ireland Ltd.) in the future. Processing will only take place with your explicit consent. Data transfers to third countries (e.g., USA) will only occur on the basis of EU Standard Contractual Clauses (Art. 46 GDPR).

f) Newsletter (optional)
If a newsletter is introduced in the future, it will only be sent with your explicit consent using a double opt-in process (Art. 6(1)(a) GDPR).

g) Social Media Plugins (optional)
A connection to external providers (e.g., Instagram, Facebook) is only established when you actively click on the respective button. The privacy policies of those providers apply.

 

4. Legal Bases of Processing

Data processing is carried out in accordance with the GDPR, based on:

  • Art. 6(1)(a) – Consent

  • Art. 6(1)(b) – Contract performance

  • Art. 6(1)(f) – Legitimate interests

5. Data Retention

We store personal data only for as long as required for the specific purpose or where statutory retention periods apply.

6. Your Rights

You have the following rights under GDPR:

  • Access to your data (Art. 15 GDPR)

  • Rectification (Art. 16 GDPR)

  • Erasure (Art. 17 GDPR)

  • Restriction of processing (Art. 18 GDPR)

  • Data portability (Art. 20 GDPR)

  • Objection to processing (Art. 21 GDPR)

  • Complaint to the Austrian Data Protection Authority (www.dsb.gv.at)

Requests can be directed to:
sv@primeglobalmedia.com (or see above contact details).

 

7. Data Security

Our websites use SSL encryption (https). We implement technical and organizational measures to protect personal data against loss, unauthorized access, and misuse.

 

8. Updates to this Policy

We may update this Privacy Policy when required by law. The version published here at the time of your visit is the valid one.

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